From my experience, there are three qualities that make Dr. Valentine an exceptional patient advocate. First, is compassion. Dr. Valentine served as an advocate for my terminally-ill father, and was a bright light of compassion for my whole family as we coped with the progression of his multiple diseases. Second, is knowledge. Prior to becoming a patient advocate, Dr. Valentine spent two decades as an ER physician, meaning she knows medicine and she knows her way around the medical establishment. Third, is communication. Dr. Valentine has a gift of blending all that knowledge and compassion and presenting it in a clear and human way. You will not find a better advocate than Dr. Valentine.